Privacy Policy

1. Who we are

Fillnetic ("we", "us", "our") is an online form builder. We provide tools that let small business owners create forms, collect payments, book appointments, and gather e-signatures. Our website is located at fillnetic.io.

2. What information we collect

We collect the following types of information:

• Account information: When you sign up, we collect your name and email address via our authentication provider.
• Form responses: When someone fills out a form you've created, we store the responses on your behalf so you can access them in your dashboard.
• Payment information: Payments are processed by Stripe. We do not store your card details or your customers' card details. We store only the Stripe transaction identifiers needed to display payment history.
• Usage data: We collect basic analytics about how forms are used — views, starts, and completions — to power the analytics dashboard. We do not sell this data.
• Email address (optional): If you sign up for early access or our newsletter on the homepage, we store your email address to send you product updates. You can unsubscribe at any time.

3. How we use your information

• To provide and operate the Fillnetic service
• To send you form submission notifications and account-related emails
• To display analytics about your forms in your dashboard
• To process payments via Stripe on your behalf
• To send product updates if you've opted in

We do not sell your data or your customers' data to any third party.

4. Data your forms collect from third parties

When someone fills out a form you've created using Fillnetic, you are the data controller for that information. You are responsible for ensuring you have a lawful basis for collecting it and that your own privacy policy covers how you use it. We store it on your behalf and do not use it for any purpose other than making it available to you.

5. Cookies

We use a session cookie to keep you logged in. We do not use advertising or tracking cookies. Our analytics are privacy-friendly and do not track individual users across websites.

6. Data retention

We retain your account data and form responses for as long as your account is active. If you delete your account, we will delete your data within 30 days. You can request deletion of specific form responses at any time from your dashboard.

7. Your rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Request a portable copy of your data

To exercise any of these rights, contact us at [email protected].

8. Third-party services

We use the following third-party services to operate Fillnetic:

• Stripe — payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Our hosting provider — for infrastructure and data storage. Data is stored in the United States.

9. Changes to this policy

We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. If the changes are significant, we'll notify you by email.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or use the contact form.